CANCELLATION POLICY
Regular Cancellation Policy:
Payment in full is required at the time of booking. Should you choose to cancel your reservation, please note the following refund policy. We are unable to make exceptions for reasons including but not limited to weather, travel delays, accidents, illness, road closures or wildfire smoke. Please understand that wildfire smoke is a common occurrence in the region during the summer. Choose to proceed with a booking based on your comfort level and understand that it is not a basis for a refund.
Cancellation by the purchaser for any reason shall be subject to the following refund policies:
A. Reservations cancelled more than 14 days in advance of arrival will be refunded 100%, subject to a $25 cancellation fee.
B. Reservations cancelled between 14 and 3 days in advance of arrival will incur a cancellation fee of 50% of the reservation stay.
C. Reservations cancelled with less than 72 hours’ notice before arrival will forfeit a refund of any kind.
Refunds for Wildfires and air quality issues (wildfire smoke) will only be provided if the campground is within a government evacuation order.
Please note: Holidays, special events and specific offers may have special deposit and/or cancellation requirements. Special conditions may apply during high-demand periods and special events. Please check with your selected Pinnacle Resort for details.
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Cancellation Terms
re: PREFERRED ADVANCE BOOKING (for the next year):
We offer repeat customers the opportunity to get their campsite secured before we open the season to the general public, and we do so at the current year’s pricing as an incentive. Those who wish to participate should be aware that the cancellation policies are as follows:
TERMS: We require a 50% deposit upon booking. The reservation will then be held until February 1, 2023, at which time the balance owed is due in full. If payment in full is not made, we will refund 50% of the original deposit amount, and the site will be made available to the public.
CANCELLATION: If you decide to cancel for any reason before February 1st, 2025, we will refund 50% of the deposit. If you cancel after full payment is made, we will refund 50% of the amount paid up until April 30th. Any cancellation after April 30th is 100% non-refundable.