I agree and shall cause my children, invitees and guests to abide by the park rules, including those rules and policies published at www.PinnacleTrails.ca, current or future, posted at the premises or otherwise communicated in any manner by Pinnacle Trails Management. Further, I agree I have read and understand the emergency procedures manual (see section below).

View Campsite Rules and Policies (see section below).

Site Selection and Confirmations

I hereby confirm and understand that the Pinnacle Trails Resort Inc. property is currently offering campsites for long-term lease. In the event that my campsite is leased prior to my arrival, it may result in my campsite being unavailable. Pinnacle Trails Resort Inc. will first elect to relocate you to a comparable site at the same cost. However, if no comparable sites are available, you may be reallocated to the most comparable site that is available, which may result in a partial credit of your stay at the sole discretion of management. Finally, I understand that if there is no availability of any sites for my stay, I may be fully refunded with as much notice given as possible from management. I expressively disclaim any opportunity for any legal action or defamation in connection with the cancellation of my reservation as a result of the lease of my lot.

Cancellation Policy

I further understand and agree that Pinnacle Trails Resort Inc. does not give credit or refunds due to the discomforts of nature. Pinnacle Trail’s refund policy varies depending on the timing of the cancellation notice in advance of the reservation date.

Cancellation for any reason, at the option of the purchaser, shall be subject to the following refund policies:

•    Reservations cancelled more than 14 days in advance of arrival will be refunded 100%, subject to a $25 cancellation fee.
•    Reservations cancelled between 14 and 7 days in advance of arrival will incur a cancellation fee of 20% of the reservation stay.
•    Reservations cancelled between 7 and 3 days in advance of arrival will incur a cancellation fee of 50% of the reservation stay.
•    Reservations cancelled with less than 72 hours' notice before arrival will forfeit a refund of any kind.
 

Liability Waiver

As a participant or supervising adult in a recreation activity, I am responsible for acting within the limits of my ability and heeding all warnings regarding participation in the activity. I will maintain control of myself and any equipment while participating in the activity and will refrain from acting in any manner that may cause or contribute to injury to myself or others.

I HEREBY RELEASE, WAIVE, DISCHARGE AND COVENANT NOT TO SUE Pinnacle Trails Resort Inc., its owners and agents (collectively, Pinnacle Trails Management) from any and all liability to me, my children, my invitees/guests, personal representatives, pets and heirs for any loss or damage on account of injury to person (including death) or loss or damage to property relating to, or arising out of, use and occupancy of the Pinnacle Trails Resort Inc., including but not limited to facilities, golf carts, amenities, lake, water park, sauna, driving range, mini-golf, ATV trails, walking trails, food and beverage services, store products and any other amenities not listed above (collectively, “the Premises”) and any dangers and hazards associated with acts of nature such as changing weather conditions, high winds, thunder and lightning, temperature fluctuations, falling trees, tree limbs, ice or encounters with wildlife.

I HEREBY AGREE TO INDEMNIFY, SAVE AND HOLD HARMLESS Pinnacle Trails Resort Inc., Pinnacle Lifestyles and each of them from any loss, liability, damage or cost (including attorney’s fees) they may incur due to injury (including death), damage or loss of property relating to use of the Premises by me, my children and/or my invitees/guests or due to any incidents that may occur during my stay. I understand that although Pinnacle Trails Resort Inc. makes every reasonable effort to provide a secure environment, the security of my person, my belongings and all persons registered in my party is my sole responsibility.

As a courtesy, our employees, if so requested, may assist with directing you to your designated campsite. It is your sole responsibility to ensure that the site will accommodate your specific trailer/RV and that you will not hit any branches, bollards, trees, etc., when positioning your RV on the campsite. You agree to indemnify and hold Pinnacle Trails Resort Inc., its owners and agents (collectively, “Pinnacle Trails Management”) harmless from any loss, liability, damage or cost (including attorney’s fees) that may result from an employee assisting or directing you onto a campsite.

 

Furthermore, you release, waive, discharge and covenant not to sue or defame Pinnacle Trails Management for any and all liability, loss or property damage relating to an employee assisting or directing you to your site.
I HEREBY AGREE TO INDEMNIFY, SAVE AND HOLD HARMLESS Pinnacle Trails Resort Inc., Pinnacle Lifestyles and each of them from any loss, liability, damage or harm (including attorney’s fees) they may incur due to injury (including death), damage or loss of property relating to the purchase of any food and beverage on the property.

Outstanding Balances

I understand that I am and remain personally liable to pay the total amount of my reservation prior to my scheduled check-in date or at such earlier date communicated to me. If I fail to pay the total due, I agree that Pinnacle Trails Resort Inc. may charge any remaining balance (in addition to any damage charges or other amounts owed under these terms and conditions) to any credit or debit card on file with my reservation. Any amounts due after thirty days will be subject to the maximum late charge permitted under provincial law. I further agree that any charges for the general store, food and beverage, concierge service and additions will be charged to any credit or debit card on file with my reservation.

Private Property

The Premises are privately owned, and PINNACLE TRAILS RESORT INC. MANAGEMENT RESERVES THE RIGHT TO REFUSE SERVICE to anyone for any reason except for those prohibited by law. Pinnacle Trails Resort Inc. management reserves the right to require any person or party it deems necessary to leave the campground based on violations of park rules or behaviour management deems inappropriate or disturbing to others. Harassment or mistreatment of our staff or other guests, including but not limited to racist comments or hate speech, will not be tolerated under any circumstances. I have read this notice and agree to it and all Pinnacle Trails Resort Inc. rules and regulations. In addition, I understand that I am responsible for the actions of all persons registered in my party, including any children and guests who visit during my stay.

On behalf of each person in my party, I grant Pinnacle Trails Resort Inc. and its affiliated entities and promotional partners the right to include any photographic, video and other visual portrayals of each person in my party in any medium and for any purpose.

Additional Terms for Rental Suite Units

I understand and agree as follows:

•    At departure, the rental unit is to be left in a reasonably clean condition (broom swept).
•    Garbage is to be removed from the rental unit and placed in an outside dumpster.
•    All kitchens and kitchenettes are to be left clean.
•    All dishes are to be washed and put away, and the microwave, fridge, stove and countertops are to be wiped clean.
Otherwise, Pinnacle Trails Resort Management may charge my credit card a $125 cleaning fee. I understand and agree that if I leave the rental unit in an unreasonably filthy condition, permit a pet to occupy a rental unit not designated as pet-friendly or smoke in a rental unit, Pinnacle Trails Management may charge my credit card for the cost of professional cleaning of the rental unit ($250 minimum charge).

All damages to the rental unit, whether caused by myself, my children, guests or pets, must be disclosed to the registration office immediately or at checkout. All damages occurring to the rental unit during my stay will be charged to my credit card after Pinnacle Trails Management has made a thorough inspection. Damages for which I will be responsible include but are not limited to lost key(s), broken/lost TV remote control(s), broken items, discharged fire extinguishers (if not used for a fire), damaged/dented/bent appliances, furniture, cabinetry or dishes, writing on walls or bedding and ripped or torn mattresses or covers.
 

Animal Waiver

I hereby agree to the following regulations and conditions while camping at Pinnacle Trails Resort Inc. with my dog or other animal:
Excluded areas: I agree to keep my dog out of areas including but not limited to food and beverage areas, the sauna and sauna deck, lounge, games room, theatre room, playgrounds and pavilions, store and office and upper rental suite.
Excluded dogs: I agree that Pinnacle Trails Management has the sole discretion to exclude dogs. The basis for exclusion may include but is not limited to the following:

•    breed-specific exclusions
•    exemption from provincial or local law vaccination requirements due to young age
•    sickness
•    dogs that are in heat
•    dogs that are aggressive, vicious, dangerous or potentially dangerous
•    dogs that require muzzling
•    dogs that are easily frightened or sensitive, resulting in disruptive behaviour (such as fighting or biting) in response to a stimulus.
 

Supervision

I agree to keep my dog on a leash or in a carrier while in all public areas of the campground. I further agree to have my dog with me or a designated individual at all times and understand that I may not leave the dog unattended in the cabin or at the campsite. I agree to prevent noise or any other disturbance by my dog in the interest of other guests at the campground.
Vaccinations
I represent and warrant that my dog is up to date on all vaccinations (including rabies and distemper) and flea treatments.

Disturbances

I agree that should my dog create any disturbances that result in guest or campground employee complaints to the management, at the request of a campground employee, I will immediately make arrangements to house my dog elsewhere outside the campground. Additionally, I understand and agree that if I do not find alternative housing for my pet after being asked to do so, I will be asked to leave the campground and will not be issued a refund.
 

Assumption of Risk and Release

I understand that permission to have my animal at the campground with me is a privilege and not a contractual right. Such permission is expressly conditional upon my adherence to these rules and other rules in effect at any given time. I understand that Pinnacle Trails Management may revoke such permission at any time for any reason. Additionally, I hereby assume all responsibility for risks, injury, damage and other harm that may occur while my dog is at the campground or caused by my dog. Further, I hereby knowingly and voluntarily expressly release and discharge the Campground, its owner, its agents, its parent companies, members, managers, directors, officers and employees (“Released Parties”) from any and all claims, damages, liabilities, injuries, demands or causes of action, both present and future, whether known, unknown, anticipated or unanticipated, that I or my guests or invitees may have against any of the Released Parties arising out of or incident to my dog’s presence in the campground, whether arising from any act or omission, whether negligent or otherwise, of me, my dog and/or any guest or invitee. I further agree to indemnify each of the Released Parties for any and all such claims, damages, liabilities, injuries, demands or causes of action, including costs, expenses and attorney’s fees arising as a result of or related to the presence of the dog at the campground. This provision shall be enforceable to the fullest extent of the law.

Acknowledgement. By signing below, I acknowledge that I have read the foregoing assumption of risk and release and fully understand its provisions and implications. My execution of this release is entirely voluntary and intended to be binding on my heirs, executors, legal representatives and assigns.

I have read the animal waiver and understand it is my responsibility to abide by the rules. I further understand that it is my responsibility to ensure that my guests and invitees also comply with the rules. Failure to adhere to the policies and rules set forth herein may result in my removal from the campground without a refund.

I agree to observe the safety requirements within the Resort/community spaces, including wearing a mask when required and observing required routes of circulation, occupancy limitations, social distancing and sanitization requirements.

Further, by signing below, I HEREBY AGREE TO INDEMNIFY, SAVE AND HOLD HARMLESS Pinnacle Trails Resort Inc., Pinnacle Lifestyles and each of them from any loss, liability, damage or harm (including attorney’s fees) they may incur due to injury, sickness (including death), damage or loss of income relating to any exposure to COVID-19 on the premises. While the Resort takes precautions to limit such risks, by participating in activities at the Resort and using the amenities, including my presence in a public setting, I understand that exposure is possible, and I am participating in a high-risk activity.