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NIGHTLY RULES AND POLICIES

Pinnacle Trails Resort Inc. Rules and Policies (Effective March 2021)


Pinnacle Trails Resort Inc. (“the Resort”) is a year-round opportunity for individuals and their families to enjoy the camping experience. The Resort offers the opportunity for nightly rentals as well as an opportunity for its residents to enjoy the Resort through a long-term lease. Management’s goal is to provide a safe, fun, family-friendly atmosphere for all of our residents and guests.


The Resort operates on a year-round basis. However, certain sites are only available with limited services during the winter months. Seasonal lots shall be open with full services from May 1st – October 10th (the summer season), subject to change based on unusual weather conditions at the sole discretion of the property manager. There shall be a number of amenities offered to our tenants, including the seasonal beach, volleyball court, horseshoe pit, sports court, picnic areas, community fire pits, mini-golf and many others. The Resort also features surrounding amenities, including ATV trails, snowmobiling, mountain biking and horseback riding. Additional amenities can be found in the town of Edson, which is located approximately eight minutes away.


As residents of the Resort and members of the community, you must agree to abide by the rules and regulations of the Resort as outlined below. Such rules and regulations may be amended from time to time by management and are in addition to any and all restrictions, agreements and terms of your lease agreement.


By accepting the terms and conditions, you hereby agree to abide by the rules and policies contained herein. Tenants and guests are responsible for any damage or injury caused by themselves, their children and/or pets. Tenant assumes any and all risks associated with the foregoing and agrees to hold the Resort, its owner’s representatives and agents harmless from and indemnify them against the same.


The Resort is not responsible for personal injuries or damage, loss or theft of any personal property or vehicle. We reserve the right to evict any person(s) who does not comply with the rules and policies.


Operation Hours and Quiet Hours


Check-In Time: 4:00 pm
Checkout Time: 11:00 am
Quiet hours are between 10:00 pm and 8:00 am.
Please be courteous to other guests around you. Loud music or objectionable noise is not allowed at any time. Inconsiderate guests will be evicted from the park.


Management office hours are Monday–Friday from 8 am to 8 pm and Saturday and Sunday from 10 am to 7 pm during the summer season. Residents may contact the property manager directly.


Late Checkout Policy


The front desk may be able to arrange a late checkout if available. Additional fees may apply. In order to ensure availability for incoming guests, please plan prompt departures.


Quiet hours shall be observed between 10:00 pm and 8:00 am on weekdays and 11:00 pm and 9:00 am on weekends. Each resident shall be particularly considerate of the comfort and convenience of his or her neighbours. At all times, radios, televisions or similar equipment shall be kept at reasonable noise levels. Loud or boisterous parties or noise will not be permitted on any lot or within the Resort.


General Rules and Regulations


Each resident shall keep their lot neat at all times. No accumulation of junk or debris of any kind shall be permitted on any lot or under a recreational vehicle.
 

No more than one recreational vehicle shall be situated upon a single lot.
 

Lot numbers and signs must be visible at all times.
 

Profanity or violence toward other guests or Resort staff will result in immediate eviction from the park.
 

Guests violating rules that result in an eviction notice will not receive any refunds for their stay.
 

Plastic tarps shall not be used to cover recreational vehicles, park models or other chattels on a lot. Custom-fit covers are allowed.
 

ATVs, snowmobiles and other non-highway recreational vehicles shall be stored in a shed on the property or designated parking area. Each lot shall not store more than one off-highway vehicle.
 

The Resort is in a natural wildlife habitat area. There are coyotes, birds of prey and reptiles. All guests should ensure pets and small children are supervised at all times.
 

All connections from a recreational vehicle to the water system must have a water regulator and backflow water protector installed.
 

All motorhomes, RVs or travel trailers must be in good working order and appearance.
Visitors are not permitted to stay overnight. All visitors are required to leave by 10:00 pm.

 

A garburator shall not be used in the recreational vehicle.
 

Residents may not flush any solid waste (diapers, tampons, etc.) into the septic system. If such items are flushed and result in damage to the septic system, the cost of the repairs shall be the sole responsibility of the resident.
 

Each resident is required to insure their own property and recreational vehicle on their lot, inclusive of third-party public liability, for a value not less than $1,000,000.00 or such greater amount as the resident’s association shall specify from time to time.
 

Residents shall be responsible for the conduct of their families, guests or other persons they permit to use the Resort or the resident’s lot. They shall be responsible for the full value of any loss or damage to the property, equipment or facilities willfully or otherwise defaced, injured, damaged or destroyed by their families, guests or other persons the resident permits to use the Resort or the resident’s lot.
 

The use of electric golf carts, licensed motorcycles and scooters as transportation is allowed. You must be at least sixteen and have a driver’s licence to operate any motorized vehicle, including electric golf carts, on Resort property.

 

Any motorized vehicle, including electric golf carts, must have liability insurance (golf cart liability endorsement on home insurance policy) to operate within the Resort and, if being operated after dark, must have headlights.
 

Motor vehicles must be parked on the designated lot in front of the recreational vehicle and not on roadways, pathways, natural common areas or other grassed or natural areas. There shall be no washing of motor vehicles within the Resort, which shall include off-highway vehicles. Off-highway vehicles may be washed in the designated wash station only.
 

There is a limit of one vehicle allowed on each site. Additional parking is available in marked areas around the Resort.
 

Common amenity areas are for the enjoyment of all residents and are allocated on a first come, first served basis. Residents may elect to rent certain areas for special events by contacting the property manager.
 

Any requirements for the cleanout or repair of septic systems, electrical connections and water connections that are repeat issues as a result of the resident shall be billed to the resident. If the cause of such damage is not clear, the initial cost shall be borne by the Resort. However, repeat issues after repair and training shall then be borne by the resident.
 

Operation of electrical or gas generators shall not be permitted unless due to an emergency.
High-intensity outdoor lights, including, without limitation, those known as “yard lights,” shall not be permitted on the resident’s lot.

 

Please do not damage or remove any trees, bushes or landscaping. If you require any changes, please contact the property manager.
 

Management shall not be held liable or responsible for the non-utilization of package components or loss of recreational opportunities due to weather or any other circumstances beyond our control.


There shall be no smoking or open flames near any propane tanks, including the one located by the office.
 

Equipment rentals, including mini-golf, can be signed out at the office. Residents are responsible for returning the property as is. Any significant damage may require the resident to pay for the cost of replacement of such equipment. The use of any equipment is at the sole risk of the resident.


Residents are responsible for the cleanliness of common area facilities and amenities, which includes all indoor and outdoor areas. Residents must not damage any common area, including any equipment or supplies. Please clean up once you have finished enjoying the amenities.


The use of drones is prohibited on the property. The use of cameras and cell phones for pictures and video footage is permitted. However, residents must be mindful of other residents’ privacy. Management shall place security cameras in certain common areas around the property for security purposes. By signing the lease, residents agree and consent to management’s security cameras on the property.


Safety Rules and Regulations


Upon demand by management, residents shall discontinue immediately any conduct or practice within the Resort that is, in the opinion of management, likely to harm or is disruptive to the Resort or its residents.
 

Residents must abide by any health and safety regulations that are implemented and distributed by management.

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Residents must not walk, skate or otherwise enter the water unless management has placed signage that it is safe to do so. Skating or walking on the lake during the winter is at the sole risk of the resident.
 

Residents must maintain a safe distance from the septic lagoon located on the property and not cross the fence at any point.
 

Campfires are allowed only in a properly contained fire ring. The fire ring must not be any larger than thirty inches in diameter. Campfires are to be totally extinguished when not personally attended. Management may prohibit campfires at any time when such fires are considered hazardous. At no time shall fire pits be used to burn garbage.
 

Beach hours are 8 am to 8 pm daily, subject to management’s changes based on weather and safety.
There is no lifeguard on duty, and no diving is permitted. An adult/legal guardian must accompany children under 14 years of age. Infants and toddlers NOT potty trained MUST wear swim diapers. (We have some available at the store.)

 

Alcohol is not allowed off campsites. No illegal substances are allowed on the property at any time.
Smoking and the use of marijuana shall only be allowed in designated smoking areas or on each individual's RV lot. Such activities shall not impede the enjoyment of neighbours. Disposal of cigarettes and other items must be done safely in garbage areas to limit the risk of fires.

 

All residents must review the emergency response plan for details on muster points, exits and local, non-emergency contacts. An updated plan shall be provided annually to all residents.
 

Children under the age of twelve must be under the supervision of an adult when using common area amenities such as the playground, mini-golf, amenities building and other risk areas of the property.
 

Fireworks or open-flamed torches of any kind shall not be permitted within the Resort.
 

The use or carrying of firearms and other weapons is prohibited within the Resort.
 

The speed limit on the roads within the Resort is ten kilometres unless otherwise posted. Pleasure riding of motorcycles, snowmobiles, scooters or other all-terrain type vehicles is prohibited within the Resort and shall be only for the purposes of commuting between your site and off the Resort.
 

All facilities and property within the Resort are used by the residents at their own risk. The property manager and the owner shall not be responsible for any personal injury or any loss or damage to any property of any resident(s).
 

Residents must review the emergency management plan annually and be familiar with its contents.
 

No glass containers are permitted in any common areas.
 

The use of archery, paintball, slingshots or air guns is PROHIBITED.
 

NO LIFEGUARD ON DUTY AT BEACH, LAKE AND SAUNA AREAS. USE AT YOUR OWN RISK.
Pet Policies

 

We reserve the right to refuse service to anyone whose pet is NOT considered suitable for the serenity/safety of our guests or the Resort.
 

Pets must be kept on a leash under the control of someone who can always manage all animals.
 

Pets may not be left outside unattended.
 

Guests are responsible for cleaning up after their pets.
 

Pets are prohibited in Resort buildings and amenity areas.
 

The Resort is not responsible for and will hold accountable the pet owner for any injury or damage caused by pet(s).
Service animals may accompany a disabled person without any proof of disability or certification for the service animal.

 

Closing


The rules and regulations above may be amended from time to time by management as required. The above list is not exhaustive, and residents are asked to be respectful of their neighbours and carry out activities in a safe and responsible manner. 

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